Terms of Service

Effective Date: 1st June 2026

Welcome to Journi! These Terms of Service (“Terms”) outline the rules that apply when you use our website, digital membership, benefits platform, and related services (“Services”). By using Journi, you agree to these Terms - so please read them carefully.

1. Who We Are

Journi is a travel membership community offering curated discounts, travel perks, and resources for backpackers and adventurous travelers. The Services are operated by Journi Ventures Limited.

2. Acceptance of Terms

By signing up for a Journi membership, using our website, or redeeming any benefits, you agree to these Terms and our Privacy Policy. If you don’t agree, please don’t use our Services.

We may update these Terms from time to time. If we make significant changes, we’ll notify you via email, the website, or your mobile wallet pass. Continuing to use the Services means you accept the updated Terms.

3. Eligibility

To use Journi, you must:

  • Be at least 18 years old.

  • Provide accurate, up-to-date information.

  • Not be barred from using our Services under applicable law.

We reserve the right to suspend or terminate any membership we believe violates these Terms.

4. Your Membership

A. Membership Perks

Your Journi membership gives you access to:

  • Digital membership card (Apple/Google Wallet compatible)

  • Discounts with verified partner businesses

  • Exclusive travel content and community features

  • Referral rewards and limited-time promos

Exact perks may vary by location, plan type, or time of year. We don’t guarantee any specific discount, availability, or partner offering at all times.

B. Use Responsibly

You agree not to:

  • Misrepresent your identity

  • Share or resell your membership or digital card

  • Abuse partner discounts (e.g., using fake IDs or expired cards)

  • Interfere with our website or digital tools

Misuse may result in revocation of your membership without a refund.

5. Digital Membership Card

Your digital card is your key to accessing perks. It includes your name, expiry date, photo, and a QR or member ID code.

We may revoke or update your card if:

  • It expires

  • We suspect fraud or misuse

  • Your membership is cancelled or refunded

You can add your card to Apple Wallet or Google Wallet for easy access. Push notifications are optional and can be managed in your settings.

6. Payments & Billing

Memberships are paid in advance, either monthly or annually (unless stated otherwise in a promotion). All payments are securely processed via third-party providers (e.g., Stripe or Wise). We don’t store your payment details.

We don’t currently offer auto-renewals, but we may introduce this in the future. You’ll be notified ahead of any such change.

Refunds: We generally do not offer refunds except where required by law or in exceptional cases (e.g., double charges, technical errors). If you're unhappy, reach out - we’re here to help.

7. Referral Program

Journi may offer referral incentives, such as gift cards, credits, or other rewards. Abuse of this system (e.g., fake accounts or spam tactics) may result in disqualification or termination of rewards.

We reserve the right to modify or end the referral program at any time.

8. Partners & Discounts

We partner with independent businesses (“Partners”) to offer perks to members. While we make every effort to keep partner listings accurate and up to date, we cannot guarantee:

  • That all listed discounts will always be available

  • That partners will remain partners indefinitely

  • That partner staff will always honor the deal (though we take this seriously and investigate all reports)

You acknowledge that Journi is not responsible for the services, prices, or conduct of third-party partners.

9. Intellectual Property

All content on the site—text, graphics, logos, photos, videos, etc.—belongs to Journi or is used with permission. You agree not to copy, modify, sell, or use our content without our written consent.

You retain rights to any content you post (e.g., reviews or forum posts), but grant us a license to use and share it to promote the community.

10. Limitation of Liability

Journi is offered “as-is” and “as available.” While we work hard to keep things running smoothly, we can’t guarantee the Services will be error-free or uninterrupted.

To the fullest extent allowed by law, we’re not liable for:

  • Indirect, incidental, or special damages

  • Loss of discounts or missed travel opportunities

  • Partner issues or third-party behavior

Our total liability for any claim is limited to the amount you paid for your membership in the last 12 months.

11. Termination

You can cancel your membership anytime by contacting us. If you cancel, you may continue using your perks until the expiry date, unless otherwise agreed.

We may suspend or terminate access if:

  • You violate these Terms

  • We discontinue the Services

  • We’re required to by law

12. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be handled in local courts, unless another method is mutually agreed.

13. Contact Us

Questions? Ideas? Need help?

Email: contact@journicard.com